Support

Help for Local AI Cat

Answers to the most common questions about offline use, supported devices, billing paths, and the difference between App Store and direct-download builds.

Does it really work offline?

Yes. Once models are downloaded, chat and local transcription continue to work without an internet connection.

What devices are supported?

iPhone with iOS 17+, iPad with iPadOS 17+, and Mac with macOS 14+ on Apple Silicon.

What is the difference between App Store and direct download?

The App Store route is the easiest install. The direct-download route is where direct billing, Team plans, Enterprise rollout, and the fuller Mac capability set belong.

What is Developer Mode?

Developer Mode is a separate one-time add-on that can be bought alone or stacked on top of Pro.

How should teams and enterprises buy?

Small groups should use Team when available. Organizations needing invoicing, procurement, deployment help, or rollout support should contact Enterprise.

Need human help?

Email support@localaicat.com and include your platform, app version, and whether you are using the App Store or direct-download build.