Support

FAQ

Common questions about offline use, devices, billing, and the difference between install paths.

Does it really work offline?

Yes. Once models are downloaded, chat and local transcription work without an internet connection.

What devices are supported?

iPhone with iOS 17+, iPad with iPadOS 17+, and Mac with macOS 14+ on Apple Silicon.

Indoor Cat or Outdoor Cat?

Indoor Cat is the App Store build: easiest install, Apple billing, and support for iPhone, iPad, and Mac. Outdoor Cat is the direct-download Mac build: web billing and the full macOS feature set, including desktop features like window management that are limited in the sandboxed App Store build. The base app is free on both.

What is Developer Mode?

A one-time add-on for power users. It can be bought alone or stacked on Pro. Available on both App Store and direct paths.

How do teams buy?

Use the Team checkout page for self-serve seat-based billing (min 2 seats, volume discounts at 11+). For Enterprise with invoicing, MDM, or custom rollout, contact serious@localaicat.com.

Need human help?

Email support@localaicat.com with your platform, app version, and whether you're on Indoor Cat (App Store) or Outdoor Cat (direct download).